Another important differentiator is determinism. When software has a bug and introduces mistake due to a bug, it's possible to trace back and fix the bug determ

Another important differentiator is determinism. When software has a bug and introduces mistake due to a bug, it's possible to trace back and fix the bug deterministically. With LLMs it's "works as designed". Also, the types of mistakes are completely different. A person may mishear something and ask to verify; LLM is always certain that what it transcribes is a fact. A person might omit something but won't make up the facts like that. So, a mistake is not the same thing as a hallucination.