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Framework responds to complaints that BIOS update bricks Ryzen 7040 laptops
- starkparker 1mo agoPreviously: Fixing a bricked Framework laptop, jp_sc, 1 day ago, 419 points, https://news.ycombinator.com/item?id=49345220 https://news.ycombinator.com/item?id=49345220 The story in that link is also linked to from this Ars story: > After the most recent BIOS update, some users reported that Framework support told them they needed a new motherboard, but Framework wouldn’t provide it for free because the customer was past warranty. > Framework’s statement to Ars says: > > … in addition to replacing in-warranty Mainboards, we are making exceptions for out-of-warranty replacements where we can confirm a stable-release BIOS update caused the board to become non-bootable. > Framework is also introducing a “Crisis Recovery Mode” BIOS functionality to enable a path for failed updates to be directly recoverable.