4 ms·
The same thing happened to me. Afterward, that prompted me to sign up for Amazon Prime. I had decided that if they were going to take care of me like that then
by robflynn 14y ago
The same thing happened to me. Afterward, that prompted me to sign up for Amazon Prime. I had decided that if they were going to take care of me like that then I may as well dive right in. My Prime renewal is coming up in a few weeks and I will be renewing it. Hell, my girlfriend and I order light bulbs and various trivial household items via Amazon now. They've made it so easy for me. It sucks that people are taking advantage of that.
I once ordered an item by mistake (oops, one click shipping!) I should have paid attention. I requested to return the item and fully expected to pay the shipping costs back. I explained that it is MY fault. They still told me that it wasn't a big deal and that they would cover the shipping back.
I'm not sure what the proper solution is. I don't want to lose that helpfulness, but I hate for them to get ripped off, too, due to assholes. They've been very good to me and have quickly addressed any issue I've ever had.
- Semaphor 14y agoWhen my kindle broke (within one year though only barely) I asked if they wanted a picture of the error (frozen screen). I was told they don't need it and my brand new kindle (with added 3g, the broken one was wifi-only) should arrive in the next 2-3 days. So yeah, I hope their service stays as awesome as it is. On the other hand, the stuff recommended in the blog posts would be easy to implement without really making it more of a hassle (only ship to places already listed, ask for more than name, mail and address, collate chats).