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"Usually"? How many of Amazon's AWS customers have a custom SLA with them, maybe 0.001%?
by badestrand 1mo ago
"Usually"? How many of Amazon's AWS customers have a custom SLA with them, maybe 0.001%?
- digitalPhonix 1mo agoI would say even smaller; but more than 90% of those SLAs will have explicit remediation and compensation clauses, hence “usually” wrt. to negotiating an SLA.