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It's not very customer obsessed when their email that they send me doesn't even have which items I've ordered.
by Freedom2 1mo ago
It's not very customer obsessed when their email that they send me doesn't even have which items I've ordered.
- alejohausner 1mo agoThat's because you probably are using gmail, and Google is reading your emails and harvesting your shopping history. That's why Amazon is being secretive: to deny Google that information.
- dpkirchner 1mo agoI'm ok with Google having that information. Where is the checkbox to enable including useful details in emails?
- mint5 1mo agoI.e you’re saying AWS values hiding data from google more than customer satisfaction. That doesn’t sound like being customer focused or obsessed at all.
- Freedom2 1mo agoI am not using Gmail. I like having the actual order details in my email so I can keep track of various orders without needing to go to Amazon's increasingly sluggish website. Not to mention that finding previous orders via email is much, much faster than going through their website.