You can get surprisingly far just by using git as a protocol. Such mundane things as tickets and chat logs do not really need any proprietary tech. Think Google

You can get surprisingly far just by using git as a protocol. Such mundane things as tickets and chat logs do not really need any proprietary tech. Think Google OKF. https://cloud.google.com/blog/products/data-analytics/how-the-open-knowledge-format-can-improve-data-sharing https://cloud.google.com/blog/products/data-analytics/how-th...