> restaurant where I couldn't ask the waiter for a physical menu Happened to me. In one, "Ok, if you don't have own ways to read our electronic menu, I'll hand

> restaurant where I couldn't ask the waiter for a physical menu Happened to me. In one, "Ok, if you don't have own ways to read our electronic menu, I'll hand you the owner's tablet". (Bankrupted after a few months after years of prestigious service to its customers - the quality was good, the management "simple".) In another, "Ah, oh, so you do not have a way to... Really?! Well... Ok... Look: what would you like to eat?" - the manager did not know his own menu (but was open to discuss possibilities). The point is not with the exceptions: it is with the creeping ignorance that gives assumptions for granted. And you should be ___very___ worried when the ignorant is not a service provider, but maybe your administration that takes for granted electronic money or a google|apple|microsoft account.