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Excluding people from services because you can't be bothered to handle their perfectly correct and validated email address is actually a form of discrimination.
by stevesimmons 1mo ago
Excluding people from services because you can't be bothered to handle their perfectly correct and validated email address is actually a form of discrimination.
My pet hate is my bank refusing to email me bank statement notifications to mail@mydomain.com ("not a personal address"), yet their password validation and marketing emails get through quite OK. Somehow they seem incapable of acknowledging that one department of the bank has made a technical decision in conflict with other departments...
- bell-cot 1mo ago> Excluding people from services because you can't be bothered to ... Yes. But like most forms of discrimination, it's probably 100% legal. Same as Chuck's Pizza Parlor refusing to deliver outside an X mile radius, and 1st National Bank refusing to use the full legal name of anyone who's name exceeds the size of their DB's 'CustomerName' field.
- stevesimmons 1mo ago"Not illegal" doesn't mean we should passively accept it whether we encounter it professionally at work or personally as a customer.
- bell-cot 1mo agoTrue. Vote your wallet as you will. Beyond that - discretion is the better part of valor, the low-level employees you can easily complain to are very unlikely to have any say in the policy, and Chuck is free to ask you to drive 40-mile pizza deliveries for the same pay and mileage as he gives at his 10-mile limit.
- Ferret7446 27d agoIs it discrimination if you decide to switch to custom power outlets in your house and then you complain that local hardware stores don't provide compatible parts?