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> by far the most accurate criticism of AI companies including Anthropic is that we haven’t yet delivered on our big promises to benefit the world. That is tot
by w10-1 2mo ago
> by far the most accurate criticism of AI companies including Anthropic is that we haven’t yet delivered on our big promises to benefit the world. That is totally on us
I don't think it's on them. Proximally, it's not their job to deliver the end-use value; it's their customers' job (if they're doing it, it would be a strong sign of tying). More generally, they operate as a commercial SaaS entity (non-profit or not), and net benefit to the world is not what any company is structured for (even public benefit corporations have mainly indirect effects).
So I think that "criticism" is just a back-handed way of promoting themselves in messianic terms.
IMHO Anthropic, OpenAI et al continue the practices that make people resent companies (US companies): You have to be either connected or nominal (show of diversity) to actually participate in the opportunities or protect yourself from their predations. That's just the nature of knowledge work: you need a ladder of opportunities that start very early to participate, and you'd need to understand subtleties of engagement to see how you're being fleeced as a customer. The divide of rich to poor is not about money but both knowledge and access; it's felt even by long-time experts in the field who are left out or ousted.