Netflix excels at maximizing engagement. The idea that you should A/B thumbnails for individual users, for example. All the world-class data science doesn’t ch

Netflix excels at maximizing engagement. The idea that you should A/B thumbnails for individual users, for example. All the world-class data science doesn’t change the fact that the catalog doesn’t actually have many “hidden gem” titles. I find it somewhat hypocritical to argue that naive recommendations skew to the mean, when Netflix will happily pull funding for quirky shows that underperform in front of a general audience.