4 ms·
It's so critical to foster a culture where "I don't understand" and (to risk going off on a tangent) "I don't think that's right" is acceptable, even if its an
by rsobers 14y ago
It's so critical to foster a culture where "I don't understand" and (to risk going off on a tangent) "I don't think that's right" is acceptable, even if its an intern to a CEO.
Reminds me of The Checklist Manifesto which cites how OR nurses and doctors who communicated best--they know each others names and nurses can tell doctors "stop"--had fewer surgical errors.