Not a big fan of having to load up an app to do something that should be (an in some cases, used to be) effortless. At some airlines, the gate agents are now st

Not a big fan of having to load up an app to do something that should be (an in some cases, used to be) effortless. At some airlines, the gate agents are now starting to expect you to use the app for things, and they'll give an annoyed snort if you ask them for information. Sorry, Tiffany, but your airline app doesn't work on my phone because United's lazy software engineers cut off support for Operating Systems older than the previous version.