By “experience”, I meant everything a customer goes through at a restaurant. Food quality, value, service, cleanliness, etc. I’m neutral on kiosks so I don’t ho

By “experience”, I meant everything a customer goes through at a restaurant. Food quality, value, service, cleanliness, etc. I’m neutral on kiosks so I don’t hold that against them. Public sentiment (at least that I hear) towards McDonald’s, Subway and Chipotle have dropped a lot.