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Listening to power users is the product management equivalent of armoring the places on the fighter plane where you find bullet holes. You should of course be l
by Zigurd 2mo ago
Listening to power users is the product management equivalent of armoring the places on the fighter plane where you find bullet holes. You should of course be looking for where the planes that didn't come back have damage.
Smart watches become shelfware pretty easily. Especially when you don't have the Apple Watch cachet.
- ortusdux 2mo agoGreat analogy - This phenomenon irks me, and I would never have thought of using survivorship bias as an apt description. Some of the most valuable feedback you will ever receive is from people that don't use your product/feature.
- encom 2mo agoBut if you go too far in that direction, you end up at the Mozilla school of design. Alienating your core users, and designing a product for users that aren't there. Look at them now.