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It's common for databases. This is Percona's business model. They employ core pg/mysql developers and you can buy a support package from them. Same for enter
by x0x0 2mo ago
It's common for databases.
This is Percona's business model. They employ core pg/mysql developers and you can buy a support package from them. Same for enterprisedb. Pretty reasonably priced packages (like maybe $10k-ish/core IIRC) get you 24x7 support. I've only had to escalate issues once but inside 10 hours we got a pg core committer to debug some very strange vacuum behavior.
- saghm 2mo agoTo clarify, I'm not saying that support contracts are uncommon. I'm saying that going out of their way to then additionally sponsor development of a specific testing tool on top of the support contract is not something I've heard companies do before, and it's pretty awesome!