Just think about it a bit more. You’ll get there. Specifically, think about the reaction you are having based on 1/ your perceived outcomes and 2/ their explan

Just think about it a bit more. You’ll get there. Specifically, think about the reaction you are having based on 1/ your perceived outcomes and 2/ their explanations for it. They seem pretty aligned to me, based on where you are directing your anger. So job well done on their part.