Actual personal service from a human being is the main reason that I'd choose a small regional pharmacy over a local CVS or mail-order. It seems to me like per

Actual personal service from a human being is the main reason that I'd choose a small regional pharmacy over a local CVS or mail-order. It seems to me like personal service is the ONLY advantage a regional chain like this has. If I were them, I'd lean into it rather than burning customer's goodwill with AI.