A news story from a couple of years ago comes to mind - "Air Canada ordered to pay customer who was misled by airline’s chatbot". https://www.theguardian.com/wo

A news story from a couple of years ago comes to mind - "Air Canada ordered to pay customer who was misled by airline’s chatbot". https://www.theguardian.com/world/2024/feb/16/air-canada-chatbot-lawsuit https://www.theguardian.com/world/2024/feb/16/air-canada-cha...