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I recently got an air purifier. The touch button controls for adjusting the fan speed didn't seem to be working, so I emailed support. They had me download the
by hnuser123456 2mo ago
I recently got an air purifier. The touch button controls for adjusting the fan speed didn't seem to be working, so I emailed support.
They had me download their app, link the air purifier, and give them its MAC address. Then they asked me to try pressing each of the buttons a few times and email them back. I did so, and they responded that they re-calibrated the buttons using my touch samples. It worked.
- gavinsyancey 2mo agoI am amazed that by emailing support you were able to actually get in contact with someone technical who understood the product well enough to fix the problem.
- evilduck 2mo agoThat’s insane. I actively avoid buying things that are pointlessly internet connected nowadays. An air purifier’s buttons should be simple electromechanical switches.
- deleted 2mo ago[deleted]
- SoftTalker 2mo agoBy "touch buttons" possibly he means that they are "buttons" on a touch screen. What's crazy to me is that this is now cheaper to put in a product than electromechanical switches.
- hnuser123456 2mo agoIt's a Mila, they're capacitive touch buttons but not a touchscreen. There's just a fan down, fan up, and mode button. Even still, I don't know how they got the calibration wrong enough at the factory that it can't detect a full-pressure thumb press.
- 05 2mo agoFeels like having touch calibration procedure built into firmware and documented in the manual (remember those?) would also work.