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Oh thank god, I hate dealing with AT&T. In the ridiculously incompetent universe of cell phone providers, Verizon has been my least horrible experience.

CalmQuiet 18y ago
Isn't it a sad state of affairs that the highest praise a cell service can deserve is being the "least horrible experience." But I am right with you. Naive little me: I had been hoping that AT&T's exclusive with iPhone would bring some pressure to bear on AT&T (or at least some cash flow) to enable their service/coverage to move up a tier. Sadly, I've yet to hear any evidence of my fantastical hope.
cstejerean 18y ago
I've always been curious to see why people dislike AT&T and would prefer Verizon. I've switched from Cingular to Sprint to T-Mobile to Verizon and now back to AT&T and by far my worst experience has been with Verizon. A big part of the problem was likely with the handset I had, but the Verizon customer service department was by far the most frustrating of the group that I had to deal with. I cancelled my contract with them after only 3 months after spending over 20 hours on the phone with idiot after idiot during the last month. I got so fed up with them that I walked into the nearest AT&T store, bought a new Blackberry and threw away my Verizon phone (the other lesson I learned from this incident was to never, ever use a Windows operating system on my phone). In my experience T-Mobile had the best customer service, but they had a weak signal out in the suburbs of Chicago (in the city though T-Mobile had the best coverage by far, working deep underground in parking garages and elevators where pretty much nobody but me would have signal). AT&T has also been great, although come to think of it I don't think I've ever had to call them in the last 2.5 years so I'm not sure if their customer service is still alright. I would really like to know some of the reasons people prefer Verizon over AT&T.
- chrisbolt 18y ago
  In some areas, AT&T's network coverage is a joke. Right now I'm in my apartment a block away from Hollywood Blvd in Los Angeles, facing a window, and I can barely hold a signal.

CalmQuiet 18y ago

Isn't it a sad state of affairs that the highest praise a cell service can deserve is being the "least horrible experience." But I am right with you. Naive little me: I had been hoping that AT&T's exclusive with iPhone would bring some pressure to bear on AT&T (or at least some cash flow) to enable their service/coverage to move up a tier. Sadly, I've yet to hear any evidence of my fantastical hope.

cstejerean 18y ago

I've always been curious to see why people dislike AT&T and would prefer Verizon. I've switched from Cingular to Sprint to T-Mobile to Verizon and now back to AT&T and by far my worst experience has been with Verizon. A big part of the problem was likely with the handset I had, but the Verizon customer service department was by far the most frustrating of the group that I had to deal with. I cancelled my contract with them after only 3 months after spending over 20 hours on the phone with idiot after idiot during the last month. I got so fed up with them that I walked into the nearest AT&T store, bought a new Blackberry and threw away my Verizon phone (the other lesson I learned from this incident was to never, ever use a Windows operating system on my phone). In my experience T-Mobile had the best customer service, but they had a weak signal out in the suburbs of Chicago (in the city though T-Mobile had the best coverage by far, working deep underground in parking garages and elevators where pretty much nobody but me would have signal). AT&T has also been great, although come to think of it I don't think I've ever had to call them in the last 2.5 years so I'm not sure if their customer service is still alright. I would really like to know some of the reasons people prefer Verizon over AT&T.

chrisbolt 18y ago
In some areas, AT&T's network coverage is a joke. Right now I'm in my apartment a block away from Hollywood Blvd in Los Angeles, facing a window, and I can barely hold a signal.