An outage is not the same thing. A similar thing would be if Outlook 365 started sending emails on your behalf or changing around words in them, or if SAP / Qui

An outage is not the same thing. A similar thing would be if Outlook 365 started sending emails on your behalf or changing around words in them, or if SAP / Quickbooks said: "No guarantee that the numbers you type in match the results of the annual statement we produce", or if Tesla was like "You should absolutely not use our cars for driving anywhere". If you bring language like this into more traditional fields, it feels absolutely bonkers. edit: some lawsuits: * Air Canada forced to honour chatbot offer - https://lsj.com.au/articles/air-canada-forced-to-honour-chatbot-offer/ https://lsj.com.au/articles/air-canada-forced-to-honour-chat... * Tesla pays $329M for defective autopilot - https://www.anzalonelaw.com/jury-finds-tesla-autopilot-defective-in-landmark-329-million-verdict-what-it-means-for-future-cases/ https://www.anzalonelaw.com/jury-finds-tesla-autopilot-defec... * but then again: non-performance & damages disclaimer upheld in the "Diedrich" lawsuit https://www.lexology.com/library/detail.aspx?g=8f61a973-f05c-42d0-ace1-f89e3d66a7bb https://www.lexology.com/library/detail.aspx?g=8f61a973-f05c...