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Having someone answer and provide updates or screen for new information is valuable. For instance someone calling can know exactly where the shooter is. Or it c
by bko 2mo ago
Having someone answer and provide updates or screen for new information is valuable. For instance someone calling can know exactly where the shooter is. Or it could be something related. Information is valuable. What's the alternative? Not have someone pick up the phones? No matter how much you over staff there will be times where peak volume will be more than you can support
- bediger4000 2mo agoThis assumes that LLMs can do those things. Given day to day experience with "chat bots", they can't. The LLM eii be circular do nothing of value then route your call to a number where nobody picks up.
- dheatov 2mo agoAll party in the deal understands this. They are just convinced they will no longer be around when things go wrong, hence won't be held accountable for this particular decision.