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This is a well-known issue with all “Do you want to let me maybe do bad stuff to your system, but 999 times out of 1000 it’s not a problem?” prompts. Users get
by drob518 2mo ago
This is a well-known issue with all “Do you want to let me maybe do bad stuff to your system, but 999 times out of 1000 it’s not a problem?” prompts. Users get reflexive about hitting “Yes” and stop reading the prompt. You want to delete all my files? Sure, I’m down with that. Whatever. Just stop asking me a question where the only answer is “Yes” until that one extremely rare time when it’s “No” and very bad things happen.
- noinsight 2mo agoLike the fabulous Windows UAC dialog. Perhaps the worst dialog in history.
- drob518 2mo agoYep, exactly. Engineers always think these sorts of “ask the user what to do” mitigations will be effective, but they forget that users have no clue and the repetition causes users to tune them out. And I say that as an engineer.