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Not in my experience. My bank wouldn't even talk to me when they discontinued support for a phone I had. They don't even have anyone to complain to, which is
by crabbone 2mo ago
Not in my experience. My bank wouldn't even talk to me when they discontinued support for a phone I had. They don't even have anyone to complain to, which is by design. You can complain about non-technical stuff, but there's nobody to report problems with their Android app. They know full well that it's more important to you to have it working than it is for them to make sure it works for you. You will throw away almost your entire monthly paycheck to have a new phone to be able to access your bank account. They won't do as much as redirect your complaint to /dev/null.
- inigyou 2mo agoYeah so show up to the branch and be like "let me access my money or close my account"
- crabbone 2mo agoNot going to work... I have to schedule an appointment, using the phone (they used to have special devices that could be used instead, but they discontinued them too). If I just show up at the branch office, they won't even let me in :) I'm not able to close my account w/o a phone either at this point. If I insisted on not using my phone, perhaps, I could... mmmm... hire a lawyer? to get the bank's attention... otherwise I'm completely at their mercy.
- deleted 2mo ago[deleted]