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Although I’m 100% in favor of credit unions over megabanks, I would not count on most having remotely decent web or app experiences.
by Eric_WVGG 2mo ago
Although I’m 100% in favor of credit unions over megabanks, I would not count on most having remotely decent web or app experiences.
- igor47 2mo agoI tried repeatedly with several credit unions, with poor results. The final straw was the patelco hack that made the entire bank unavailable for over a week. In the aftermath they implanted crazy security measures where talking to a rep required 6 layers of increasingly invasive authentication. But... The hack was of the bank infrastructure. It had nothing to do with individualized fraud, all accounts were affected --it was just security theater. I went back to a major bank after that.
- Eric_WVGG 2mo agoFWIW I use USAA, it’s a quasi-credit-union, and they’ve been great. But they’re also an outlier.