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OpenRouter expired my credits because they were "too old" (more than 12 months old). Didn't realize credits would rot like that.
by pton_xd 2mo ago
OpenRouter expired my credits because they were "too old" (more than 12 months old). Didn't realize credits would rot like that.
- canadiantim 2mo agomust've been organic, non-gmo credits
- tom1337 2mo agoThat’s pretty common. While I agree it’s not ideal for users, having credits that never expire is a headache for businesses. They’d effectively owe you compute forever, which complicates accounting. It also makes pricing changes harder, since people could keep using credits they bought at much lower prices. And, of course, if credits expire before they’re used, the company ends up keeping the money without having to provide the service. At least OpenAI shows you the expiration of your credits pretty easily...
- mrtksn 2mo agoThey should do refunds if they don’t like holding it.
- bryanlarsen 2mo agoHeadache is just an excuse. Accounting for uncollectible receivables and their inverse has a standard accounting practice.
- InsideOutSanta 2mo ago"Not ideal for users" is a fun way to describe what is essentially theft.
- tom1337 2mo agoIf you buy groceries and let them expire in your fridge because you forgot to use them, did the grocery store stole the money from you?
- deleted 2mo ago[deleted]
- exe34 2mo agoDid the credits rot? What if the store came to your house and took the vegetables away? Is that theft?
- viccis 2mo agoFalse equivalence fallacy
- baubino 2mo agoNot equivalent because the product purchased hasn’t yet been redeemed in the case of the credits. The equivalent would be buying a gift card from a grocery store and then the store saying you can’t use the card because it expired.
- xigoi 2mo agoEvery physical gift card I’ve seen had an expiry date.
- InsideOutSanta 2mo agoWhich is illegal in lots of places.
- InsideOutSanta 2mo agoDid the store make the groceries expire?
- OutOfHere 2mo agoYour argument is complete nonsense, considering that numerous services, e.g. Uber, Lyft, GrubHub, DoorDash etc. have purchased gift card credits that never expire. If these were to expire, it would be a clear case of theft. Your comment is an attempt at covering up fraud.
- xtiansimon 2mo ago> “Your comment is an attempt at covering up fraud.” I’m sorry, but you’re wrong about the facts. A gift certificate is a business liability under GAAP. And you’re not required to hold that liability forever. FASB ASC 606 (Revenue from Contracts with Customers) What’s more, Federal Law gives you only 5 years, but states may have additional protections, “Under the law, a gift card cannot expire until at least five years from the date it was activated. The law also places general limitations on fees. For instance, the card issuer cannot charge a dormancy or inactivity fee on a gift card unless there has been no activity for one year and the card clearly states its policy toward that fee.” The Credit Card Accountability Responsibility and Disclosure (Credit CARD, 2009) https://www.fdic.gov/consumers/consumer/news/december2019.html https://www.fdic.gov/consumers/consumer/news/december2019.ht...
- nickthegreek 2mo agoThere are several states where they are in fact required to hold the liability forever. https://www.ncsl.org/financial-services/gift-cards-and-gift-certificates-statutes-and-legislation https://www.ncsl.org/financial-services/gift-cards-and-gift-...
- OutOfHere 2mo ago> A gift certificate is a business liability You say that, but you haven't explained how it is a liability, and I consider it debatable. In practice, there is a near-zero risk to a large firm in a statistical sense if the firm caps the max amount held per user to say $1000 or whatever the acceptable limit is. It's not as if millions of users are suddenly going to exercise their balances all at once unless the firm is going out of business anyway. Cloud computing firms even allow me to keep tens of thousands of dollars in my account balance, with no expiration, which helps me ensure that my cloud services will keep running for years if not decades. There is just no strong case for OpenAI expiring unused balances after one year. In my prior comment, I already named various large firms that NEVER expire gift card balances. The reputation loss from an expired balance is vastly more consequential. Thinking solely from an accounting pov is absurd.
- mrtksn 2mo agoOpenRouter does that too? What kind of dystopia we got in.
- deleted 2mo ago[deleted]
- bryanlarsen 2mo agoMe too. I hope the $4 they gained was worth more than the hundreds or thousands I could have potentially spent in the future if they hadn't deliberately alienated me.
- InsideOutSanta 2mo agoI wonder in how many places this is just flat-out illegal.
- oidar 2mo agoAnthropic does that as well. I lost $200, so I now I pay as I go and don't worry about "sales"
- danielmarkbruce 2mo agoThis is a regulatory issue. Various states have all kinds of stupid laws about stored value, escheatment, money transmission etc that kick in when you have "credits". It's quite stupid but the result of criminals doing all manner of sophisticated schemes to funnel money to bad guys or launder money or whatnot.