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I'll repeat. "If you start free, stay free. If you start with $$$, then try to go to $$. That's just the way it will always work." Try not to get too philosophi
by rogerchucker 14y ago
I'll repeat. "If you start free, stay free. If you start with $$$, then try to go to $$. That's just the way it will always work." Try not to get too philosophical about it. User expectations are set and managed by the service providers. If the user has a certain expectation, it is the provider's fault (in this case Instagram).
- kyllo 14y agoExactly, it's all about managing expectations. You can't blame users in the aggregate for being upset when you set their expectations very high and then try to bring them down. Actually, to blame an aggregate group of people (especially your own customers) for anything is folly. Chances are it's not them, it's you.