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Hi tectonic, I am well aware that the barriers to cloning Mockups are really low (and I've known this from the start). Luckily, features are only part of the pa
by balsamiq 18y ago
Hi tectonic, I am well aware that the barriers to cloning Mockups are really low (and I've known this from the start). Luckily, features are only part of the package, and in the long run, everyone has the same features more or less. That's why I pay so much attention to customer service in all of its incarnations, which include not only being responsive and respectful, but also having a good website, updating the build regularly, _really_ listening to feedback, treating my customers as I'd like to be treated, being environmentally and socially conscious, fostering a community around Mockups... Also, I plan on building other products in the future, I'm only getting started. :) We'll see how it goes, but so far, so good! :)