I tried to simply purchase some Minecraft thinggy for my kid and Microsoft sent me through what seemed to be a 70 step process of logging in, captcha, authentic

I tried to simply purchase some Minecraft thinggy for my kid and Microsoft sent me through what seemed to be a 70 step process of logging in, captcha, authenticating, verifying, logging in again, trying to buy, getting blocked, captcha, authenticating again, E-mail verification, online verification, blocked again, contacting support, authenticating, talking to their fraud team, re-logging in, captcha, authenticating, E-mail verification... All the while, the browser is redirecting between Microsoft and Xbox websites (I don't even fucking own an Xbox--this is on the PC). Anything that touches a Microsoft account is fraught with horror and pain. Which is why the idea of requiring one in order to turn on your PC is ludicrous.