3 ms·
I'm surprised company reputation, as a metric, doesn't come up more often in discussions of enshittification. This post is spot on, but the author only focuses
by mkprc 2mo ago
I'm surprised company reputation, as a metric, doesn't come up more often in discussions of enshittification. This post is spot on, but the author only focuses on the negative externalities that profit-maximization imposes on the public. Every act of enshittification also impacts an organization's reputation. What if we were to make up some measurement for reputation and convince organizations to optimize for some combination of their reputation and profits?