I'm not really surprised at that reaction. Most people are looking for someone to perform a cover-your-arse paperwork exercise. By paying someone to port-scan

I'm not really surprised at that reaction. Most people are looking for someone to perform a cover-your-arse paperwork exercise. By paying someone to port-scan their network, they can say "we receive regular security audits". The fact that they haven't done a proper penetration test is immaterial.