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>Comp goes up for showing off AI, not hiring people. That's funny because a few years ago it was the reverse. people were saying how big tech was bloated, caus
by gruez 3mo ago
>Comp goes up for showing off AI, not hiring people.
That's funny because a few years ago it was the reverse. people were saying how big tech was bloated, caused by managers that felt their clout was proportional to how many people were under them.
- toomuchtodo 3mo agoYou get what you measure. Both can be wildly irrational depending on incentives and target outcomes. Would an AI solution have been in place in this context if testing revealed this outcome we’ve arrived at and a data driven decision was made to hire instead? Or was no testing done and we’re testing in prod? Sure looks like testing in prod or simply ignoring metrics specific to a quality customer experience. Like investigating a crash site, we have to ask what series of events and decisions have led us to this incident. https://en.wikipedia.org/wiki/Five_whys https://en.wikipedia.org/wiki/Five_whys https://en.wikipedia.org/wiki/Root-cause_analysis https://en.wikipedia.org/wiki/Root-cause_analysis
- inigyou 3mo agoYes, then the irrational incentives changed to different irrational incentives.