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The only way for commoners to reach the actual devs is HN or similar, bug trackers are as useful as a wishing well. The odds of Safari devs reading the comment

by nikanj 3mo ago

The only way for commoners to reach the actual devs is HN or similar, bug trackers are as useful as a wishing well. The odds of Safari devs reading the comments on a Safari-related HN piece is quite high, and reporting long-standing bugs here might actually get fixes See also: the biweekly ”Microsoft closed my account and is stonewalling me” post here. Those reliably manage to break the customer service blockade

lapcat 3mo ago
> The only way for commoners to reach the actual devs is HN or similar, bug trackers are as useful as a wishing well. This is untrue for the WebKit open source project. Many of the bugs I've reported via the Bugzilla have been fixed.