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This seems to be a product that will make the world a worse place. Why was this a problem you want to solve? (Other than “I want more money “)
by ungreased0675 3mo ago
This seems to be a product that will make the world a worse place. Why was this a problem you want to solve? (Other than “I want more money “)
- kedv 3mo agoIf you've ever shipped a paid app, then you would know this problem. People use your app for weeks or months, then request a refund or a chargeback. This service exists to help developers state their case. And the reason I developed it is because of this update from Google: https://support.google.com/googleplay/android-developer/answer/17068375 https://support.google.com/googleplay/android-developer/answ... Apple and Google literally have APIs for developers to provide evidence (This is what RefundHalt does for developers), but like 95% of developers don't have a server to intercept these notifications and respond in time. RefundHalt does not automatically stop a refund. Apple and Google decide that; it only provides the evidence. And yes, services like this already exist. RevenueCat responds to Apple's consumption requests for its users; Adapty has Refund Saver, there are a lot of services like this for Stripe as well.
- ungreased0675 3mo agoThanks for the explanation.
- freakynit 3mo agoPeople heavily misuse refunds/chargebacks. And you are generally given very very small timeline to make your case against it. Something automated is really helpful.. though, in this case, I don't agree on the pricing. It probably should be some bare-minimum, and then per handled case.
- kedv 3mo ago[dead]