Here's a demo of the app as-is: http://helpdemo.bigfolio4.com/ http://helpdemo.bigfolio4.com/ USER: helper PASS: secret (login link for staff is in the footer)

Here's a demo of the app as-is: http://helpdemo.bigfolio4.com/ http://helpdemo.bigfolio4.com/ USER: helper PASS: secret (login link for staff is in the footer) I'm working on a good list of bugs/features right now (emailing ticket alerts/updates is not in yet), so please be gentle :) Also, I should probably fork/branch a version that doesn't have the fields/links specific to our company. I'm still wrapping my head around github though.