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Those boxes are not there to generate feedback. They are there to placate the user by implying that their voice will be heard.
by voakbasda 3mo ago
Those boxes are not there to generate feedback. They are there to placate the user by implying that their voice will be heard.
- wafflemaker 3mo agoI reported 3 errors/feature requests in Oura Ring app. After going through the reporting process I felt much less irritated at the bugs and smiled to myself thinking that must have been the purpose of the reports. To my astonishment, 3-4 months later they fixed the errors and rolled out the feature I asked about. WTH, people read those reports? I know people do, I often get in touch with support for various services, knowing that in the sea of people not giving feedback, your comments mean a lot. But up until recently both the Oura App and their support was very mediocre. Where's my enshittification?
- nar001 3mo agoI guess Oura hasn't heard the feedback about outsourcing their support/engineers yet! Enjoy knowing you made their app better, I'm sure with time it won't work anymore, sadly
- warumdarum 3mo agoYou can also be excluded from experimental rollouts by writting profanities in the comment boxes. On mf a day keeps the experimentals at bay.