8 ms·

Whatever you do, don't make clicking the label do something other than check/uncheck the box, like how Xfinity's boneheaded login page brings up a 'help' screen

by eurleif 14y ago

Whatever you do, don't make clicking the label do something other than check/uncheck the box, like how Xfinity's boneheaded login page brings up a 'help' screen when you click on 'Keep me signed in': https://login.comcast.net/login https://login.comcast.net/login

AgentConundrum 14y ago
Also, when that help screen appears, everything else on the page darkens out except the CAPTCHA (presumably because it's done in flash). It probably leaves some users confused about what the dancing text has to do with the help page, and what they are supposed to do with it in that context.
- 3825 14y ago
  also why does the tooltip say the same thing as the link itself? http://i.imgur.com/fdkpt.png http://i.imgur.com/fdkpt.png
jakebellacera 14y ago
Beat me to it. I always click on that label expecting it to tick the box. Why must people avoid convention?
obilgic 14y ago
They have an ad banner almost as big as the login box, why would they be bothered with usability of that checkbox?
barking 14y ago
I just went over there and clicked it and all that happened was the box checked/unchecked :( Maybe it's because I didn't fill in any other boxes? The thing I hate is the warning that tells me that I'm about to view pages over a secure connection
- 3825 14y ago
  That is coming from the browser and is a good thing.
  - d2vid 14y ago
    But it confuses/scares the average user, which is a bad thing. Just have your site be SSL all the time and users won't get this warning.
    - jasonlotito 14y ago
      > But it confuses/scares the average user, Rightly so, because it "is a bad thing" and websites shouldn't be putting users in that position.
      - 3825 14y ago
        Sorry. I agree with you. I am personally pushing (don't have much influence but I can try) for 100% SSL all the time at my place as well.
sherm8n 14y ago
Agreed. If you're going to give an unexpected user experience, it better be a damn good one.

by eurleif 14y ago

AgentConundrum 14y ago

Also, when that help screen appears, everything else on the page darkens out except the CAPTCHA (presumably because it's done in flash). It probably leaves some users confused about what the dancing text has to do with the help page, and what they are supposed to do with it in that context.

3825 14y ago
also why does the tooltip say the same thing as the link itself? http://i.imgur.com/fdkpt.png http://i.imgur.com/fdkpt.png

jakebellacera 14y ago

Beat me to it. I always click on that label expecting it to tick the box. Why must people avoid convention?

obilgic 14y ago

They have an ad banner almost as big as the login box, why would they be bothered with usability of that checkbox?

barking 14y ago

I just went over there and clicked it and all that happened was the box checked/unchecked :( Maybe it's because I didn't fill in any other boxes? The thing I hate is the warning that tells me that I'm about to view pages over a secure connection

3825 14y ago
That is coming from the browser and is a good thing.
- d2vid 14y ago
  But it confuses/scares the average user, which is a bad thing. Just have your site be SSL all the time and users won't get this warning.
  - jasonlotito 14y ago
    > But it confuses/scares the average user, Rightly so, because it "is a bad thing" and websites shouldn't be putting users in that position.
    - 3825 14y ago
      Sorry. I agree with you. I am personally pushing (don't have much influence but I can try) for 100% SSL all the time at my place as well.

sherm8n 14y ago

Agreed. If you're going to give an unexpected user experience, it better be a damn good one.