In reading the comments generally I feel like there's two main groups being affected here: small businesses and small groups (families, geeks, whatever). The f

In reading the comments generally I feel like there's two main groups being affected here: small businesses and small groups (families, geeks, whatever). The first group—small businesses—can of course afford $50/user/year, even if they would rather not spend it. The second group—enthusiasts—even if they could afford it, likely cannot justify $50/user/year. I personally have a custom email hosted by Google for a small group of my friends, and I know that there is NO WAY any of us would pay $50 each per year. The price would need to be an order of magnitude lower for us to consider it. (Yes, I know that for the moment we're grandfathered in.) Seems like there should be a way for Google to distinguish between the two groups based on services needed and then price two tiers accordingly. For example, offer a Small Group Plan at $5/user/year with a limit of 10 users & no phone support; and another Small Business Plan that offers up to 50 users, limited phone support & whatever else help small businesses for a higher price.