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One thing GoDaddy does have is rock solid documentation. We recently had a client I had to walk through to make a DNS change. I pretty much read him the steps v
by zaidf 14y ago
One thing GoDaddy does have is rock solid documentation. We recently had a client I had to walk through to make a DNS change. I pretty much read him the steps verbatim from GoDaddy's documentation as we are on the phone and it was spot on.
- kristopolous 14y agoAnd that's because GoDaddy's interface is convoluted and confusing; almost designed so that users accidentally click and buy more things instead of get things done. Accessing the panel to change DNS records shouldn't be 7 or so clicks away from the dashboard. I really haven't had any problem getting anything done with any other provider.
- balac 14y agoIf you have a half decent UI you shouldn't need to read through documentation to make a basic change like that.