I'd encourage Australians not to muck around in this regard. Fair Trading gives explicit instructions: 1) Contact the organisation 2) Suggest a resolution 3

I'd encourage Australians not to muck around in this regard. Fair Trading gives explicit instructions: 1) Contact the organisation 2) Suggest a resolution 3) give them a reasonable time to respond (ie. not forever) 4) Be polite 5) Lodge a complaint with Fair Trading The more people that do this, the less sellers will try to do people over. https://www.nsw.gov.au/legal-and-justice/consumer-rights-and-protection/resolving-disputes/talk-it-over https://www.nsw.gov.au/legal-and-justice/consumer-rights-and...