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> Nearly 80% of Americans had a service or product problem in 2025, and about two-thirds of those felt “rage” about it "Rage" is has been encouraged and reinfo

> Nearly 80% of Americans had a service or product problem in 2025, and about two-thirds of those felt “rage” about it "Rage" is has been encouraged and reinforced as an appropriate reaction to what is most likely a simple mistake or process breakdown. Another way that social media and algorithmic feeds have pandered to our base emotions. We are becoming a world of tantrum-throwing toddlers.

qwerty_clicks 4mo ago
Processes are hollow and some AI isn’t making my life any better. Goods are junk and there are few examples of common physical craftsmanship in the marketplace. MAGA just want a well made jacket but they are on a life line of Walmart wages and goods. I get it. Rage is appropriate yet misguided.
- SoftTalker 4mo ago
  Rage is not approprate in most cases. It gets your blood pressure and adrenaline spiking, but doesn't do anything to fix the problem. It probably makes it worse because it clouds rational thought. Cheap goods have always been junk. Buy less, better stuff. Buy once, cry once.
  - m4x 4mo ago
    What do you do when the expensive options are also junk? Relatively few manufacturers actually focus on quality today.
    - giardini 4mo ago
      Regardless of price why buy junk?
      - defrost 4mo ago
        Gruen transfer confusion.
        giardini 4mo ago
        That is something specific to shopping in a fabricated environment (e.g., a mall) I fail to see how that applies to buying a house/home.
      - m4x 4mo ago
        I'm genuinely curious how you think we should avoid it? If I had to buy a household appliance tomorrow, or a new car, I cannot think of a single company I'd feel safe purchasing from.
  - doctorwho42 4mo ago
    Truly the response of a person of means who has never lived a life of do-withouts.
  - vatsachak 4mo ago
    You clearly have not seen the King of the Hill episode where Hank tries to tackle his anger
  - monksy 4mo ago
    At this point I seriously don't agree with you. Considering cheap "junk" from China has gotten a heck of a lot better and competitive. However the average good in the US has been overly inflated.
- deleted 4mo ago
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- deleted 4mo ago
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- seb1204 4mo ago
  Self reflection would be more appropriate than rage. Buy less shit people don't need. Be more kind and compassionate.
mirashii 4mo ago
> what is most likely a simple mistake or process breakdown I think this needs justification. My status quo is to believe that most times I have a problem when dealing with these large corporations that they've made any process for getting support or remediating what _should_ be a simple process breakdown is a labyrinth of steps to make it as difficult as possible to reach any sort of remedy to discourage you from even trying. People are raging because calmly asking for assistance doesn't work, the only way to pierce through is to make a scene big enough that it risks reputational damage to simply get the attention that every individual deserves.
- SoftTalker 4mo ago
  Have you ever worked for a large corporation? Have you seen how bureaucratic everything is? It's the nature of the beast. It's not calculated, and not personal. It's a process scaled to deal with thousands or millions of people. That's why when I have a problem with my internet service, I never call, or use the website, or use the app. I go to the Xfinity retail store and talk to someone. I almost always leave satisfied.
  - asimpletune 4mo ago
    One can feel rage if something is intentional and annoying, unintentional but annoying, intentional and not annoying, unintentional and not annoying. The first is justified. The second is understandable but a case of confusing it with the first. The last two also happen, and are not justified nor understandable. Unfortunately there is currently an excess of the first case. I think people are arguing this is a problem. It probably causes the other 3 to happen more too.
  - bluefirebrand 4mo ago
    > Have you ever worked for a large corporation? Have you seen how bureaucratic everything is? It's the nature of the beast. It's not calculated, and not personal Yes I have, yes I have, yes it is, it absolutely is calculated, but you're right it's not personal. It's "just good business" But it absolutely is calculated. I've been in those rooms when those calculations were made. I've resigned in disgust when my pleas for them to show some humanity were ignored so they could continue turning the screws on their customers You're absolutely wrong. It's calculated as hell
mnkyokyfrnd 4mo ago
In the words of Martin Luther King, "rage against poor services is the language of unheard customer".
donw 4mo ago
With me on the older side of things, believe it when I tell you that things actually used to, for the most part, Just Work. "Simple mistakes" and "process breakdowns" were uncommon, notable, and dealt with quickly. Even the cheap stuff tended to last for quite some time, and was often repairable when it failed. Enshittification is not only real, it is accelerating.
dirkt 4mo ago
Yes, I lately feel like the internet is lately mostly acting like a mob, and finger pointing "look, how stupid they are!" is the main content.

qwerty_clicks 4mo ago

Processes are hollow and some AI isn’t making my life any better. Goods are junk and there are few examples of common physical craftsmanship in the marketplace. MAGA just want a well made jacket but they are on a life line of Walmart wages and goods. I get it. Rage is appropriate yet misguided.

SoftTalker 4mo ago
Rage is not approprate in most cases. It gets your blood pressure and adrenaline spiking, but doesn't do anything to fix the problem. It probably makes it worse because it clouds rational thought. Cheap goods have always been junk. Buy less, better stuff. Buy once, cry once.
- m4x 4mo ago
  What do you do when the expensive options are also junk? Relatively few manufacturers actually focus on quality today.
  - giardini 4mo ago
    Regardless of price why buy junk?
    - defrost 4mo ago
      Gruen transfer confusion.
      - giardini 4mo ago
        That is something specific to shopping in a fabricated environment (e.g., a mall) I fail to see how that applies to buying a house/home.
    - m4x 4mo ago
      I'm genuinely curious how you think we should avoid it? If I had to buy a household appliance tomorrow, or a new car, I cannot think of a single company I'd feel safe purchasing from.
- doctorwho42 4mo ago
  Truly the response of a person of means who has never lived a life of do-withouts.
- vatsachak 4mo ago
  You clearly have not seen the King of the Hill episode where Hank tries to tackle his anger
- monksy 4mo ago
  At this point I seriously don't agree with you. Considering cheap "junk" from China has gotten a heck of a lot better and competitive. However the average good in the US has been overly inflated.
deleted 4mo ago
[deleted]
deleted 4mo ago
[deleted]
seb1204 4mo ago
Self reflection would be more appropriate than rage. Buy less shit people don't need. Be more kind and compassionate.

mirashii 4mo ago

> what is most likely a simple mistake or process breakdown I think this needs justification. My status quo is to believe that most times I have a problem when dealing with these large corporations that they've made any process for getting support or remediating what _should_ be a simple process breakdown is a labyrinth of steps to make it as difficult as possible to reach any sort of remedy to discourage you from even trying. People are raging because calmly asking for assistance doesn't work, the only way to pierce through is to make a scene big enough that it risks reputational damage to simply get the attention that every individual deserves.

SoftTalker 4mo ago
Have you ever worked for a large corporation? Have you seen how bureaucratic everything is? It's the nature of the beast. It's not calculated, and not personal. It's a process scaled to deal with thousands or millions of people. That's why when I have a problem with my internet service, I never call, or use the website, or use the app. I go to the Xfinity retail store and talk to someone. I almost always leave satisfied.
- asimpletune 4mo ago
  One can feel rage if something is intentional and annoying, unintentional but annoying, intentional and not annoying, unintentional and not annoying. The first is justified. The second is understandable but a case of confusing it with the first. The last two also happen, and are not justified nor understandable. Unfortunately there is currently an excess of the first case. I think people are arguing this is a problem. It probably causes the other 3 to happen more too.
- bluefirebrand 4mo ago
  > Have you ever worked for a large corporation? Have you seen how bureaucratic everything is? It's the nature of the beast. It's not calculated, and not personal Yes I have, yes I have, yes it is, it absolutely is calculated, but you're right it's not personal. It's "just good business" But it absolutely is calculated. I've been in those rooms when those calculations were made. I've resigned in disgust when my pleas for them to show some humanity were ignored so they could continue turning the screws on their customers You're absolutely wrong. It's calculated as hell

mnkyokyfrnd 4mo ago

In the words of Martin Luther King, "rage against poor services is the language of unheard customer".

donw 4mo ago

With me on the older side of things, believe it when I tell you that things actually used to, for the most part, Just Work. "Simple mistakes" and "process breakdowns" were uncommon, notable, and dealt with quickly. Even the cheap stuff tended to last for quite some time, and was often repairable when it failed. Enshittification is not only real, it is accelerating.

dirkt 4mo ago

Yes, I lately feel like the internet is lately mostly acting like a mob, and finger pointing "look, how stupid they are!" is the main content.