> By giving visitors a $5 coupon or some trinket, it could pull aside potential customers and ask them questions about the store, the products, and the experien

> By giving visitors a $5 coupon or some trinket, it could pull aside potential customers and ask them questions about the store, the products, and the experience. So, yeah, they could do that. Thanks for the insight John C. Dvorak, though there's no indication at all Microsoft is actually even considering this 'alternative agenda'!