Given that there were people who would try to use the free version for their business, and then kvetch (on HN and/or other major technology blogs) when their ac

Given that there were people who would try to use the free version for their business, and then kvetch (on HN and/or other major technology blogs) when their account was hijacked and they lost business critical access and couldn't recover quickly because they didn't have the 24/7 phone support, it might actually be better that the free version is getting sunset....