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> If 80% of their activations are choosing the value plans, are these people simply not noticing there's another option in the website menu? I can't imagine why
by chimeracoder 14y ago
> If 80% of their activations are choosing the value plans, are these people simply not noticing there's another option in the website menu? I can't imagine why you'd sign a contract for no benefit.
That's the case on a lot of carriers, not just T-Mobile. Off-contract plans are usually cheaper than on-contract plans. Verizon, AT&T, etc. just don't advertise their off-contract plans, so you have to ask for them explicitly.\
In T-Mobile's case, they're actually pushing the disadvantages of an on-contract plan (lock-in) with some of the advantages of an off-contract plan (cheaper bill, though I suspect still not as cheap).
- rmason 14y agoJust got back from a Verizon store and wished I'd had this information. They told me that I had to pay the same price whether I had a prepaid phone or not. I tried unsuccessfully to argue the logic with them that if they didn't need to subsidize the prepaid phone why couldn't they pass the savings through to me? I was told by the manager that's the plan take it or leave it, so I left.
- pkulak 14y agoHoly crap, you're right. That's messed up.
- tadfisher 14y agoCustomers don't come to Verizon to save money; they come to Verizon because they have the best coverage and speeds.
- cmwelsh 14y agoThat's where people end up getting the most subsidized phone they can and sell them on Craigslist to make their money back.