The most likely thing is that the person who contacted you wanted more acknowledgement from you that, in a lot of ways, subscriptions suck. If that wasn't the

The most likely thing is that the person who contacted you wanted more acknowledgement from you that, in a lot of ways, subscriptions suck. If that wasn't the root cause of his/her rage, it might be that the person felt the referral was a way to get rid of them, rather than a way to help them. It's tricky because communication involves so many soft factors.