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> If someone has taken the effort to contact you, they likely already have a bad first impression of you. Quite the opposite. If somebody has a bad first impre
by carlosjobim 4mo ago
> If someone has taken the effort to contact you, they likely already have a bad first impression of you.
Quite the opposite. If somebody has a bad first impression, they will not bother contacting a business. They'll find an alternative.
- thomassmith65 4mo agoIt depends on the nature of the interaction. If I contact a company to decide if I want to become their customer, I probably like them. If I contact a company about a post-sales problem or for technical support, it's a different story.
- carlosjobim 4mo ago> post-sales Then that's not your first impression.
- thomassmith65 4mo agoThat's fair. I suppose "current impression" would have been a better choice of words.