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The problem with Paypal/Ebay should be referred to your State Attorney General. If enough people complain your state Attorney General could file a lawsuit agai
by davidf18 14y ago
The problem with Paypal/Ebay should be referred to your State Attorney General. If enough people complain your state Attorney General could file a lawsuit against Paypal/Ebay.
The way I read this is that Paypal/Ebay does not have the appropriate mechanisms in place to protect sellers from fraudulent chargebacks and the seller loses out even when the case is clear that the chargeback is fraudulent. The message appears to be that, "sorry, we agree with you the seller but since the buyers bank agreed to the chargeback you are out of luck." In my view the State AGs should force Paypal/Ebay to take the loss in the case of fraudulent chargeback thus providing an incentive for Paypay/Ebay to fix the system. The seller protection policy should be that as long as the buyer received the proper product, you should get paid for it regardless of fraudulent chargebacks honored by the buyers bank.