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I think Amazon is catching on. I had this happen last week, and after the 2 days late, Amazon sent an automated apology with the option to cancel if it didn't s
by nomel 4mo ago
I think Amazon is catching on. I had this happen last week, and after the 2 days late, Amazon sent an automated apology with the option to cancel if it didn't show up after the third day.
- saghm 4mo agoI'm not sure that's "catching on". One would think that if they can't reliably offer a service, they shouldn't be offering it in the first place.
- pixl97 4mo agoAt what percentage 'failure' rate (that is can't be shipped in 2 days) should they cancel 2 day shipping?
- nomel 4mo agoYou don't use Amazon, and that's ok, but it's usually very reliable. In my case, it wasn't even Amazon, it was UPS that caused the delay. The automated delay based refund trigger, that costs them losses in shipping, is at least evidence that they're aware people don't like delays.