4 ms·

37 Signals Ends Affiliate Program - Refuses to Pay Less than $100

7 points by nhangen 14y ago

This is the email they sent me today http://cl.ly/image/2Z0g1x0u1A3V Notice that they also sent this announcement with less than 12 hours notice. How nice.

nhangen 14y ago
Email announcement received this morning: http://cl.ly/image/2Z0g1x0u1A3V http://cl.ly/image/2Z0g1x0u1A3V
jdludlow 14y ago
I guess they shouldn't have been making promises like this then, under the headline "Now and Forever". When a customer signs up through your referrer link, you’ll earn 50% of their first month’s payment (after they make that first payment), then 5% of their future monthly payments for the life of their account. http://37signals.com/svn/posts/1063-launch-announcing-the-new-37signals-affiliate-program-with-recurring-income http://37signals.com/svn/posts/1063-launch-announcing-the-ne... (Google cache version of same): http://webcache.googleusercontent.com/search?q=cache:CYZy2_tw2dMJ:37signals.com/svn/posts/1063-launch-announcing-the-new-37signals-affiliate-program-with-recurring-income+&cd=1&hl=en&ct=clnk&gl=us http://webcache.googleusercontent.com/search?q=cache:CYZy2_t... I'm sure that there's a lawyer-written T&C doc somewhere that explains how any claims in that post are a lie and they own your firstborn, but this seems shady.
- thaumaturgy 14y ago
  Well, I guess people by now are accustomed to being lied to: "security is very important to us", "we care about our customers", "we'll never sell your private information", etc. etc. All this means is that 37Signals is no different from any other company in this regard.
codva 14y ago
The headline is flat out wrong. I just received the following via email. Final payments: You currently have an accrued commission balance of $84.15. In addition, we've decided to provide a one-time lump sum equal to one year of commissions based on your average earnings so far in 2012. In total, you'll be receiving a final payment of $143.55 within the next week or so. Thanks for your participation in the program.
- nhangen 14y ago
  Not it isn't. They are giving you extra money and paying you a sum in excess of 143.
- gte910h 14y ago
  That would be over $100, right?
manuelkoelman 14y ago
I am baffled about how they communicated it. They just send out a mail and the affiliate page wasn't accessible anymore. I would expected this too be announced with fair notice. Also, they promised differently. The commissions where promised as payments for the life of the referred account. The mail didn't say anything about that. This doesn't feel right.

7 points by nhangen 14y ago

This is the email they sent me today http://cl.ly/image/2Z0g1x0u1A3V Notice that they also sent this announcement with less than 12 hours notice. How nice.

nhangen 14y ago

Email announcement received this morning: http://cl.ly/image/2Z0g1x0u1A3V http://cl.ly/image/2Z0g1x0u1A3V

jdludlow 14y ago

I guess they shouldn't have been making promises like this then, under the headline "Now and Forever". When a customer signs up through your referrer link, you’ll earn 50% of their first month’s payment (after they make that first payment), then 5% of their future monthly payments for the life of their account. http://37signals.com/svn/posts/1063-launch-announcing-the-new-37signals-affiliate-program-with-recurring-income http://37signals.com/svn/posts/1063-launch-announcing-the-ne... (Google cache version of same): http://webcache.googleusercontent.com/search?q=cache:CYZy2_tw2dMJ:37signals.com/svn/posts/1063-launch-announcing-the-new-37signals-affiliate-program-with-recurring-income+&cd=1&hl=en&ct=clnk&gl=us http://webcache.googleusercontent.com/search?q=cache:CYZy2_t... I'm sure that there's a lawyer-written T&C doc somewhere that explains how any claims in that post are a lie and they own your firstborn, but this seems shady.

thaumaturgy 14y ago
Well, I guess people by now are accustomed to being lied to: "security is very important to us", "we care about our customers", "we'll never sell your private information", etc. etc. All this means is that 37Signals is no different from any other company in this regard.

codva 14y ago

The headline is flat out wrong. I just received the following via email. Final payments: You currently have an accrued commission balance of $84.15. In addition, we've decided to provide a one-time lump sum equal to one year of commissions based on your average earnings so far in 2012. In total, you'll be receiving a final payment of $143.55 within the next week or so. Thanks for your participation in the program.

nhangen 14y ago
Not it isn't. They are giving you extra money and paying you a sum in excess of 143.
gte910h 14y ago
That would be over $100, right?

manuelkoelman 14y ago

I am baffled about how they communicated it. They just send out a mail and the affiliate page wasn't accessible anymore. I would expected this too be announced with fair notice. Also, they promised differently. The commissions where promised as payments for the life of the referred account. The mail didn't say anything about that. This doesn't feel right.