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Online sites like eBay, always want to reduce their personnel costs. Dispute resolution should be a last ditch effort that exists to identify loopholes in a sys
by dopkew 14y ago
Online sites like eBay, always want to reduce their personnel costs. Dispute resolution should be a last ditch effort that exists to identify loopholes in a system that should ideally NEVER need dispute resolution.
- GFischer 14y agoThey need to balance that cost reduction with lost revenues from the perceived worse service.